Who we are
Missy Reno Smith operates www.missyrenosmith.com. It is Missy Reno Smith’s policy to respect your privacy regarding any information we may collect while operating our website.
What personal data we collect and why we collect it
Like most website operators, Missy Reno Smith collects non-personally identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Missy Reno Smith’s purpose in collecting non-personally identifying information is to better understand how Missy Reno Smith’s visitors use this website. From time to time, Missy Reno Smith may release non-personally identifying information in the aggregate, e.g., by publishing a report on trends in the usage of this website.
Missy Reno Smith also collects potentially personally identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on MissyRenoSmith.com blogs/sites. Missy Reno Smith only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.
Information You Provide
Certain visitors to Missy Reno Smith’s website choose to interact with Missy Reno Smith in ways that require Missy Reno Smith to gather personally identifying information. The amount and type of information that Missy Reno Smith gathers depends on the nature of the interaction. For example, we ask visitors who sign up at MissyRenoSmith.com to provide a username and email address. We ask those who fill out contact forms to provide their name, email address, and phone number. Those who engage in transactions with Missy Reno Smith are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Missy Reno Smith collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Missy Reno Smith. Missy Reno Smith does not disclose personally identifying information other than as described below. And visitors can always refuse to supply personally identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Missy Reno Smith may collect statistics about the behavior of visitors to its website. Missy Reno Smith may display this information publicly or provide it to others. However, Missy Reno Smith does not disclose personally identifying information other than as described below.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Who We Share Data With and How we protect your data
Missy Reno Smith discloses potentially personally-identifying and personally identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Missy Reno Smith’s behalf or to provide services available at Missy Reno Smith’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Missy Reno Smith’s websites, you consent to the transfer of such information to them. Visitor comments may be checked through an automated spam detection service.
Missy Reno Smith will not rent or sell potentially personally identifying and personally identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Missy Reno Smith discloses potentially personally identifying and personally identifying information only in response to a subpoena, court order or other governmental request, or when Missy Reno Smith believes in good faith that disclosure is reasonably necessary to protect the property or rights of Missy Reno Smith, third parties or the public at large.
If you are a registered user of Missy Reno Smith’s website and have supplied your email address, Missy Reno Smith may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Missy Reno Smith and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.
Missy Reno Smith takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally identifying and personally identifying information.
Missy Reno Smith uses WooCommerce to run our webstore and we collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When You Purchase
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
WooCommerce Gift Cards stores the following information, as provided by gift card buyers:
- Sender name.
- Recipient name.
- Recipient email.
- Message from sender to recipient.
This information can be used to personally identify the sender and recipient(s), and is stored indefinitely.
Full access to all gift card data is restricted to Store Administators only. Store Managers may view and search by sender, recipient and gift card code. However, gift card messages cannot be viewed by Store Managers.
Who On Our Team Has Access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds, book appointments, and support you.
We share information with third parties who help us provide orders and other services to you such as:
- Finerworks and Stullers which provide dropshipping services to Missy Reno Smith and may have access to order information like products purchased, name, email, phone number, and shipping address.
- USPS, UPS, & FedEx which provides shipping services to Missy Reno Smith and have access to your name, email address, phone number, and shipping address.
- Zoho which provides store analytics, crm, marketing, customer service ticket management, booking information, phone/video meeting hosting, and other services to Missy Reno Smith and has access to your order information and history, name, contact information, shipping address, and other information you might provide such as when booking a session or submiting a customer service question.
Missy Reno Smith may share information with other third parties not listed here as required to process bookings, orders and other store services.
We accept payments through WooCommerce/Stripe, PayPal, and Zoho/Square (Zoho processes payments for bookings only). When processing payments, some of your data will be passed on to these payment processors, including information required to process or support the payment, such as the purchase total and billing information.
Children Under the Age of 13
This website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are under 13, please do not provide any information on this website.