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FAQs

About Missy

Is Missy a Psychic, a Medium, or both?

Missy is both. All mediums are psychics but not all psychics are mediums. Missy is a medium, therefore, she is also a psychic. As a medium, Missy communicates with spirits and Angels in Heaven in a real-time conversation to pass on their messages. As a psychic, Missy tunes into and receives information through what some describe as energetic vibrations, the Akashic Records, etc. Missy is a full-sensory psychic medium and that simply means she is able to channel and receive through all of the possible methods.

This is also a good place to point out what Missy is not. Missy is not a doctor, therapist, lawyer, financial advisor or any other type of certified professional. It is your job to consult the appropriate qualified professional for any and all questions or concerns you have about these types of matters or any issue where any other type of qualified professional would typically be consulted.

How long has Missy been a Psychic Medium?

Missy was born with her abilities. Her earliest memories include seeing spirits and Angels and she thought that everyone else saw them too. Missy has been passing on messages from Heaven all her life but she did not “go pro” until she was 30 years old.

Does Missy use Tarot Cards or other tools in her sessions?

Missy does not use cards or divination tools of any kind. These types of tools were actually created to help those that do not have abilities receive guidance. As a full-sensory psychic medium, Missy herself is the tool. The use of any other tool would be redundant and create an unnecessary filter through which the information must pass through. Missy knows that many people are quite fond of tarot cards, angel cards, and other divination tools. Missy simply has no use for them in either her personal or professional life.

Can Missy teach me how to do what she does?

If you are asking if Missy can help you better utilize your own intuition then the answer is yes. Missy doesn’t offer formal classes on this but she can help you one-on-one through coaching. If you are asking if Missy can turn you into a professional psychic medium then the answer is no. Missy does not train or mentor others for this work, you must have been born to do this work professionally, this is not something people can simply choose to do because they want to.

Further, Missy Reno Smith does not endorse any other intuitive, psychic, or psychic medium. Anyone claiming this is doing so without Missy’s knowledge or consent.

Will Missy travel to my location to investigate paranormal activity?

Please be aware that we receive many requests for this and Missy can take on only the most extreme cases where she is truly needed for in person investigations/blessings. Please note, Missy has successfully helped many families through video conference as well. If your situation doesn’t warrant an in person visit, Missy may still be able to help you long distance. Please sign up for Missy’s Wait List and use the Comment/Questions box to let us know you would like to discuss an investigation.

Missy is available for historic location investigations. If you are the owner of a historic location with current paranormal activity and you would like Missy to investigate, please fill out the Contact Form.

Session Information

How will my session take place?

Most sessions take place by phone or video conference but Missy also offers in-person sessions during special events. The information you will need for your session, phone number, video link, or address, will be sent to you by email and text message.

There is absolutely no difference between these types of sessions. You will not have a better outcome one way or another because Missy receives in exactly the same way whether you are sitting in front of her or halfway around the world. Missy does have a preference for phone sessions but this is only because she can read for you makeup-free in her pajamas.

How many participants can Missy read for during Group Readings?

Two participants may share a phone session. Up to six participants may share a video session. For in person group sessions, the limit is typically 6 participants at Missy’s location. For group readings at your location, the participant count will only be limited by how many people your space can accommodate.

During a Group Reading, Missy will try to connect with each participant. As a general rule for small group sessions (up to 6 participants), we recommend booking at least 15 minutes for each participant (groups of 4 need at least 1 hour, groups of 6 need at least 1.5 hours). Missy cannot guarantee that she will give each person the same amount of focus but she will try.

For larger Group of 7 or more at your location, Missy will try to connect with everyone or as many participants as possible. The minimum session length is 2 hours when Missy comes to your location.

Do I need to ask questions during my reading?

You may certainly ask questions but it is not required. If you do have some questions to ask, Missy recommends you take a few minutes to write them down before your session. This list is for your eyes only. It is very easy to forget your questions during a session, even if you only have a few. Don’t worry if you don’t know what to ask though. You don’t actually need to prepare questions, Missy can do your session without any prepared questions from you.

Please remember that Missy is not a doctor, therapist, lawyer, financial advisor, or any other type of certified professional. Missy will try to answer every question you have for her but it is your job to consult the appropriate qualified professional for any and all questions or concerns that you have about these types of matters or any issue where any other type of qualified professional would typically be consulted.

Who will come through during my session?

It is up to Heaven to decide who comes through. Missy may bring through your guides, Angels, and/or any loved ones that are available to communicate with her that day. If you have had a recent passing, Missy asks that you give your loved one at least six weeks to acclimate in Heaven before doing a reading. This also gives you a chance to acclimate.

Will Missy record the session?

Yes, Missy records all sessions and she shares a copy with you as a courtesy. You should receive a copy of this recording within a week after the session. Be sure to check your junk/spam folder if you don’t see it, they sometimes go there, but email us if it is not so we can resend it.

Please note, Missy Reno Smith is the sole copyright owner of all session recordings. You may not publish, share, or post all or any part of the recording without Missy’s written permission. In kind, Missy too will never publish, share or post any part of the recording or any personal information contained within it without your written permission (all sessions are confidential).

BOOKING

How do I book a Phone or Video Session with Missy?

To book a Phone or Video Session with Missy, please sign up for the Phone/Video Session list on Missy’s Booking Form and we will contact you as soon as it’s your turn to book.

How do I book an In Person Session with Missy?

Starting in 2018, Missy started offering In Person Sessions during special events only so she could focus more on writing and her art. She visits Orange County, CA and Minneapolis, MN regularly and she now lives in Phoenix, AZ so events will soon be scheduled there as well. Other locations will be added in the future.

To book during one of these events, you will need to sign up for Missy’s Mailing List. When we announce an event, there will be a link to book. Those on the mailing list will get this notification about a week before we post the trip online. However, spots fill fast, there may not be any left by that time.

How does the Wait List work?

Missy now uses a Wait List style scheduling system so that her calendar is not booked out so far in advance. You must sign up for the Wait List and then we will contact you when we are ready to book your session. At that time, the soonest spots available should be only a few weeks away.

Currently, New Clients are waiting less than 90 days and Established Clients may book within a week or two (a portion of Missy’s availability is reserved for Established Clients only to reduce the wait time).

Please add [email protected] to your safe senders list in your email account so our emails will go to your inbox and not your spam/junk mail folder.

What is my Client Status?

You are either an Established Client or a New Client. When filling out the Booking Form, please select New Client if you have never had a session with Missy or Established Client if you have had a session with Missy previously.

If you have changed your email address since your last session, please put your old email in the comments box on the form so that we can match you to your client record.

How will you contact me to book?

You are required to include both an email address and a phone number when you fill out the Booking Form. We text clients if we cannot reach them by email (we also send appointment reminders by text message).

What happens when it is my turn to book?

When it’s your turn to book a Phone, Video, or In Person Session, we will email you a link to Missy’s Booking Calendar to select your preferred appointment type, length, and the date and time for the session. This is mostly automated but you can respond to any email you receive if you have any problems and we will respond. Please do not share the link to Missy’s Booking Calendar with anyone. We do appreciate your help with this issue.

BOOKING CONT.

What hours does Missy work?

To allow more time for family, writing, and art, Missy now offers readings on a more limited basis. These are the days and times when Missy typically schedules sessions though she opens other times when possible.

Mondays – 9:00am to 3:00pm MST

Tuesdays – 9:00am to 3:00pm MST

Wednesdays – 3:00pm to 7:00pm MST

Sundays – 9:00am to 1:00pm MST (just one Sunday a month)

Time Zone – Missy is on Mountain (Arizona) Standard Time. Arizona does not practice Daylight Savings which can be confusing. We try to communicate in your time zone to lessen any confusion. We do ask that you pay close attention because some of our auto messages may not show your time zone. This is typically when we enter your session in Missy’s booking calendar rather than have you log in and choose your spot (we are working to fix that bug in the system).

How/When do I pay for my session?

If we send you the link to Missy’s Booking Calendar, you will pay right then after selecting your spot. Otherwise, you will get an invoice right after we put you on the calendar. Payment is due upon booking to hold your spot. If requested, we can create multiple invoices if you are splitting the cost of the session with any other participants.

If you have a gift card, please be sure to enter that in the booking form, we will need to send you a special link for booking.

Do I need to sign up for the Wait List again to do a Follow Up Session?

No, as long as you are requesting the follow-up within 90 days. If you wish to do a follow-up session of any kind, just let us know by replying to any of our booking emails or you may simply tell Missy during your session.

A note for Coaching clients, you will be offered openings at regular intervals and you will also be offered special package deals for those sessions.

What about referrals?

We ask that you send all referrals to Missy’s booking form, there is a spot for them to list you as the referring client. Please do not share Missy’s cell number or the link to Missy’s Booking Calendar. We do appreciate your help with this.

Can Missy answer just one question for me?

Missy offers a 30 minute phone session option for those that have only a couple topics to cover, 60-90 minutes is needed for a more thorough reading.

Will Missy give me a free reading?

We get this question every once in a while and that is why we are addressing it here. Missy is a full-time, professional psychic medium, charging for her time is how she pays her bills. If she wasn’t charging for sessions she would be working another job and would have time to read only for those in her circle of friends and family.

Missy offer several session types and lengths that may make it more affordable for you. We recommend sharing a session with a few friends or family members and splitting the cost. We will even send out multiple invoices if requested to make that easier .

I have other questions about booking.

You may use the Comments/Questions box on the Booking Form to ask any other questions you might still have or you may reach out to us on the general contact form.

Fine Art

What type of artist is Missy?

Missy is both a painter and a sculptor. Her art depicts the beautiful Spirits, Angels, and landscapes of Heaven that she witnesses daily through her abilities as a psychic medium.

What is Missy’s artistic style?

Missy states that her style is always evolving though she typically strives for Ultra-Realism in order to capture exactly what she sees with as much accurate detail as possible. Though, sometimes she may feel inspired to create a piece that is more painterly or even abstract. What and how Missy creates ultimately depends on how she feels and on who happens to be guiding her.

Much of Missy’s art has a modern feel, this is because she paints what she sees. Heaven does not look anything like the images so often used to represent it. Spirits and Angels are not floating around in the clouds draped in Grecian robes. While Missy may paint a scene like this for commissioned art when it is requested by the collector, she would much rather paint what she sees.

What art mediums does Missy work in?

Missy uses a wide variety of materials in her artwork. For her paintings, Missy enjoys working with oils, acrylics, watercolors, and digital painting programs such as Corel Painter. For her sculptures, Missy works with traditional clay or with digital programs such as Zbrush. Her final sculpture pieces may be cast in bronze, pewter, silver, or porcelain.

Missy often likes to combine art mediums, many of her pieces are the blended result of both digital and traditional art mediums. She also includes other interesting materials in her work such as precious metal leaf, precious and semi-precious gemstones (rough, faceted, crushed or even powdered), mica flakes or powders, or even materials that react to special lights or temperature.

What brands does she use?

Old Holland, Williamsburg, and Daniel Smith are the paint brands Missy uses most often. She also enjoys mixing her own paints with pigments/minerals and paint mediums. She prefers Arches Cold-Pressed Paper for her watercolors.

For limited and open edition reproduction prints, Missy’s paintings are printed on Hahnemühle fine art paper or The Lyve Canvas by Breathing Colors with Canon’s Lucia pigment ink on a high-definition giclée printer by Canon.

What does Missy paint and sculpt?

With her ability to see Heaven and its inhabitants so clearly, Missy focuses her artwork mostly on portraits of spirits, Angels, and the incredible landscape scenes she sees while exploring Heaven. Missy also paints scenes that illustrate certain spiritual concepts she teaches.

For commissioned works, Missy often paints or sculpts the collector’s Guardian Angels and Spirit Guides. She can also create Past Life Portraits (what you or a loved one looked like in a past life), Soul Portraits (what you or a loved one looks like in Heaven), landscapes depicting your personal space/home in Heaven, and more.

Does Missy take commissions?

Yes, you can commission a custom painting or sculpture. Interest in Missy’s artwork is growing and we encourage you to get on her Fine Art Commission Consultation Wait List as soon as you are ready to commission.

Please note, we monitor the length of the wait list and we may decide to stop taking new sign ups at any time to allow Missy to catch up. The list will then appear whenever she is ready to take on new projects.

How much does it cost to commission artwork?

The cost varies depending on the medium, substrate, size, complexity, and any framing/stands. The fees listed on this site are subject to change. After you receive your quote, that fee is locked in only after the commission contract has been signed and the 50% down payment has been paid. If your quote expires before you do that, we will need to generate a new quote for you (which may or may not be different depending on how long ago it expired).

Missy does offer payment plan options. This might be a plan you work out privately with Missy or you may be able to take advantage of a payment plan offered through PayPal or another financing partner (approval and terms are handled by the financing partner).

What are your payment terms for commissioned art?

A 50% down payment is required when you sign the commission contract and the remainder is due before Missy ships the finished work. See the Payment Plans faq for more payment terms info.

Does Missy offer Payment Plans?

Yes, Missy does offer payment plans that you may qualify for. She may offer you a private payment plan you work out with her directly or you may be able to take advantage of a payment plan offered through PayPal or another third party financing partner (approval and terms are handled by the financing partner).

If financing through a third party, you will be required to pay 100% of the cost upon signing the contract rather than 50% down at that time and then the remainder before the artwork ships.

Can I use Missy’s Art in my _____?

Missy Reno Smith is the sole copyright owner of all her paintings and sculptures, that includes all commissioned artworks. Missy’s art cannot be used or reproduced in any way without her written permission.

This includes derivative works as well. Missy has worked very hard to bring the images of the spirits and Angels she paints and sculpts into this world through her talents as a psychic medium and an artist. She has been entrusted by these spirits and Angels not only to do this, but also to then protect their images.

Missy owns the likenesses of all subjects in her artworks and these cannot be reproduced or recreated in any way without her written permission. Whether used for monetary gain or not, this is copyright infringement.

Can I create Fan Art or other Derivative Works?

Missy Reno Smith is the sole copyright owner of all her paintings and sculptures, that includes all commissioned artworks. Missy’s art cannot be used or reproduced in any way without her written permission, this includes all types of derivative works.

This includes derivative works as well. Missy has worked very hard to bring the images of the spirits and Angels she paints and sculpts into this world through her talents as a psychic medium and an artist. She has been entrusted by these spirits and Angels not only to do this, but also to then protect their images.

Missy owns the likenesses of all subjects in her artworks and these cannot be reproduced or recreated in any way without her written permission. Whether used for monetary gain or not, this is copyright infringement.

Orders

How can I purchase an original painting or sculpture?

Some original artworks may be available for purchase in Missy’s Fine Art Shop. You can also look through Missy’s portfolio, any originals that are available will include either a link to the listing or a link to our contact form if the artwork is not yet listed.

Another way to purchase an original artwork is to commission it. You can sign up for Missy’s wait list here. We encourage you to sign up for Missy’s mailing list if you want to be notified when any new art becomes available.

How can I purchase a Fine Art Print?

Any available limited-edition reproduction prints can be purchased here in Missy’s Fine Art Shop. These fine art prints are hand-signed and numbered by Missy and include a Certificate of Authenticity (COA).

Missy offers open edition reproduction prints as well. While these prints are digitally signed and do not include a COA, they are printed with the same museum quality paper and inks that her Limited Edition prints are made with.

In addition to the fine art reproduction prints described above, Missy offers home décor grade (non-archival) prints on metal, greeting cards, collectibles, and jewelry in her shop.

Can you frame the artwork?

Yes, Missy can frame your original painting or limited edition reproduction print. She also offers custom stands for sculptures (fountains/water, light, and even fire features are possible as well).

Missy is able to frame the artwork for less than what your local frame shop or chain craft store charges because she gets her custom made frames at wholesale. Missy has access to both traditional frames and canvas floater frames. From simple gallery style frames to frames made from six inch wide ornate moldings, Missy can help you find the perfect frame to suit both the artwork and your home.

For Limited Edition Reproductions, Missy offers several custom frame package choices. If these are not your style, simply check the “Custom Frame Interest” box when checking out and we will contact you to discuss options. This service is only available for original paintings and limited editions. Custom frames are invoiced separately.

Please note, some original artworks come with a custom frame but it can typically be swapped out for another if that frame doesn’t fit your style. Missy doesn’t frame the artwork until after purchase in order to give you that option. This is not an option for any paintings that include a custom sculpted frame since the frame is part of the artwork (these are sculpted by Missy digitally and then custom milled and painted).

What forms of payment do you accept?

Missy accepts Visa, MasterCard, Discover, American Express, and PayPal. Missy also offers several financing options through a third party finance partner.

How much does it cost to ship a painting or sculpture?

Shipping costs vary based on the size/weight of the art, destination, packing materials needed, shipping insurance fees, and installation fees if necessary.

If the artwork is available for purchase on the website, the shipping costs will be in the description or can be figured out by adding the art to your cart and then entering your shipping address. Otherwise, shipping costs will be discussed if you reach out to us about the availability of any artworks listed on this website but not listed in Missy’s webstore. For commissioned art, the cost for shipping and shipping insurance will be in your quote.

For all original artworks, Missy can arrange for white glove shipping/installation service where a professional crew will deliver and hang/install the artwork. Let us know if you would like a quote for this service.

Once I purchase an original painting or sculpture, how long will it take to arrive?

Please see the description for these estimates. If the artwork is ready to go and you are located in the US, it might arrive in just 7-14 days but please see the description for more details. If you have opted to work with Missy and her team to create a custom frame or to have a custom base built for your sculpture then this will add more time before the artwork ships.

Once the artwork has shipped, you will receive an email with a tracking number so that you can see when your art will arrive. All fine art shipments require shipping insurance and you will need to sign for the shipment. There are no exceptions.

How long will it take for greeting cards, collectibles, etc. to arrive?

Items like greeting cards, collectibles, home décor grade (non-archival) prints, and digitally signed Open Edition Prints are made especially for you after you submit your order. They typically take 7-14 days to be processed and printed and then another 3-7 days in transit (longer for international orders).

If you order these types of items and a limited edition print or an original artwork, your order will be split. These items are shipped when they are ready, they will not be held back to be sent along with the original or limited editions.

Do you ship internationally?

Yes, Missy is happy to ship internationally. Please note, the shipment may be subject to VAT/customs fees. Please consult with your local customs office for more details.

What should I do if the artwork, print, or other item is damaged during shipping?

Receiving damaged art is a rare occurrence. All originals and prints are packaged well but in the event that you do notice any severe damage to the shipping package, please inspect before signing.

If the item is damaged, you can refuse the delivery and the shipping carrier will return the artwork/print to Missy so she can assess the damage and either repair or replace it. Be sure to contact us immediately if this happens or if you were unable to refuse the delivery (please include photos of the damage if that is the case).

This is true for any other items you order through Missy’s webstore, if an item is damaged or defective, please send us a photo and your order details so that we can get a replacement sent out. Please note, replacements are not available if the issue is found to be a natural or deliberate imperfection.