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FAQs

About Missy

Is Missy a Psychic, a Medium, or both?

Missy is both. All mediums are psychics but not all psychics are mediums. Missy is a medium, therefore, she is also a psychic. As a medium, Missy communicates with spirits and Angels in Heaven in a real-time conversation to pass on their messages. As a psychic, Missy tunes into and receives information through what some describe as energetic vibrations, the Akashic Records, etc. Missy is a full-sensory psychic medium and that simply means she is able to channel and receive through all of the possible methods.

This is also a good place to point out what Missy is not. Missy is not a doctor, therapist, lawyer, financial advisor or any other type of certified professional. It is your job to consult the appropriate qualified professional for any and all questions or concerns you have about these types of matters or any issue where any other type of qualified professional would typically be consulted.

How long has Missy been a Psychic Medium?

Missy was born with her abilities. Her earliest memories include seeing spirits and Angels and she thought that everyone else saw them too. Missy has been passing on messages from Heaven all her life but she did not “go pro” until she was 30 years old.

Does Missy use Tarot Cards or other tools in her sessions?

Missy does not use cards or divination tools of any kind. These types of tools were actually created to help those that do not have abilities receive guidance. As a full-sensory psychic medium, Missy herself is the tool. The use of any other tool would be redundant and would create an unnecessary filter through which the information must pass through. Missy knows that many people are quite fond of tarot cards, angel cards, and other divination tools. Missy simply has no use for them in either her personal or professional life.

Can Missy teach me how to do what she does?

If you are asking if Missy can help you better utilize your own intuition then the answer is yes. Missy doesn’t offer formal classes on this but she can help you one-on-one through coaching. If you are asking if Missy can turn you into a professional psychic medium then the answer is no. Missy does not train others for this work, you must have been born to do this work professionally, this is not something people can simply choose to do because they want to.

Will Missy travel to my location to investigate paranormal activity?

Please be aware that we receive many requests for this and Missy can take on only the most extreme cases where she is truly needed for in person investigations/blessings. Please note, Missy has successfully helped many families through video conference as well. If your situation doesn’t warrant an in person visit, Missy may still be able to help you long distance. Please sign up for Missy’s Wait List and use the Comment/Questions box to let us know you would like to discuss an investigation.

Missy is available for historic location investigations. If you are the owner of a historic location with current paranormal activity and you would like Missy to investigate, please fill out the Contact Form.

Session Information

How will my session take place?

Most sessions take place by phone or video conference but Missy also offers in-person sessions during special events. The information you will need for your session, phone number, video link, or address, will be sent to you by email or text message.

There is absolutely no difference between these types of sessions. You will not have a better outcome one way or another because Missy receives in exactly the same way whether you are sitting in front of her or halfway around the world. Missy does have a preference for phone sessions but this is only because she can read for you makeup-free and in her pajamas.

How many participants can Missy read for during Group Readings?

Two participants may share a phone session. Up to six participants may share a video session. For in person group sessions, the limit is typically 6 participants at Missy’s location. For group readings at your location, the participant count will only be limited by how many people your space can accommodate.

During a Group Reading, Missy will try to connect with each participant. As a general rule, we recommend booking at least 15 minutes for each participant (groups of 4 need at least 1 hour, groups of 6 need at least 1.5 hours). Missy cannot guarantee that she will give each person the same amount of focus but she will try.

For larger Group of 7 or more at your location, Missy will try to connect with everyone or as many participants as possible. The minimum session length is 2 hours when Missy comes to your location. If you book 3 hours or more, there will be a 15-20 minute break halfway through the session.

Do I need to ask questions during my reading?

You may certainly ask questions but it is not required. If you do have some questions to ask, Missy recommends you take a few minutes to write them down before your session. This list is for your eyes only. It is very easy to forget your questions during a session, even if you only have a few. Don’t worry if you don’t know what to ask though. You don’t actually need to prepare questions, Missy can do your session without any prepared questions from you.

Please remember that Missy is not a doctor, therapist, lawyer, financial advisor, or any other type of certified professional. It is your job to consult the appropriate qualified professional for any and all questions or concerns that you have about these types of matters or any issue where any other type of qualified professional would typically be consulted.

Who will come through during my session?

It is up to Heaven to decide who comes through. Missy may bring through your guides, Angels, and/or any loved ones that are available to communicate with her that day. If you have had a recent passing, Missy asks that you give your loved one at least six weeks to acclimate in Heaven before doing a reading.

Will Missy record the session?

Yes, Missy records all sessions and she shares a copy with you as a courtesy. You should receive a copy of this recording within a week after the session. Be sure to check your junk/spam folder if you don’t see it, they sometimes go there, but email us if it is not so we can resend it.

Please note, Missy Reno Smith is the sole copyright owner of all session recordings. You may not publish, share, or post all or any part of the recording without Missy’s written permission. In kind, Missy too will never publish, share or post any part of the recording or any information contained within it without your written permission.

BOOKING

How do I book a Phone or Video Session with Missy?

To book a Phone or Video Session with Missy, please sign up for the Phone/Video Session list on our Wait List Form and we will contact you as soon as it’s your turn to book.

How do I book an In Person Session with Missy?

Missy typically only offers In Person Sessions during special events in various cities she visits. Those on the wait list that have indicated Phoenix, Arizona as a preferred location may be contacted to book sessions during other times as well.

It’s important to sign up for the wait list in advance to help make sure you will get a spot during Missy’s next trip. To sign up, please fill out the Booking Wait List Form and select “In Person Sessions” and one or more of the locations listed. We will reach out to you when we have a trip scheduled for your location.

Other locations will be added in the future. Be sure to sign up for Missy’s Mailing List to receive updates on her travel schedule.

How does the Wait List work?

Missy now uses a Wait List style scheduling system. This means that you must sign up for the Wait List and then we will contact you when we are ready to book your session. If you reach out to book another way, we will either put you on the list or direct you to it to sign up.

Currently, as of Summer 2022, Missy is keeping up with the Phone/Video List so New Clients are waiting less than 90 days and Established Clients are waiting less than 30 days (a portion of Missy’s availability is reserved for Established Clients only to reduce their wait times).

Please add info@missyrenosmith.com to your safe senders list in your email account so our emails will go to your inbox and not your spam/junk mail folder.

Which Booking List should I sign up for?

The Booking Form allows you to sign up for Phone/Video Sessions, In Person Sessions, and Art Commission Consultations. You are welcome to select just one or even all three lists if you are interested in all three services.

What is my Client Status?

You are either an Established Client or a New Client. When filling out the Booking Form, please select New Client if you have never had a session with Missy or Established Client if you have booked or participated in a session with Missy previously.

You are either an Established Client or a New Client. When filling out the Booking Form, please select New Client if you have never had a session with Missy or if you have changed your email address since your last session, please put your old email in the comments box on the booking form so that we can match you to your record. If you were a group reading participant then we most likely do not have you in our system. Select Established Client and then also include the name and/or email address of your group’s host, and the date, or approximate date, of the group reading you participated in.

What if I need to change my Booking Form submission?

Please email us at info@missyrenosmith.com or submit the general contact form if you need to edit your Booking Form submission to change which booking list/s you are on or your preferred location/s for in person sessions. If you resubmit the form, it will create a new entry on the list, it will not update your answers on your original submission.

How will you contact me to book?

You are required to include both your email address and a phone number when you fill out the Booking Form. We typically text clients if we cannot reach a client by email (we also send appointment reminders by text message). We ask for your time zone as well so there is no time zone confusion when scheduling.

What happens when it is my turn to book?

When it’s your turn to book a Phone, Video, or In Person Session, we will email you a link to another form that will allow you to select what type of session you are booking, how much time you want to book, how many participants there will be if it’s for a group, and you can give us some basic info about your typical availability.

When we receive that info, we will then send you some openings to choose from on Missy’s calendar that will fit with your typical availability.

BOOKING CONT.

What if I am not ready to book when it’s my turn?

We do ask that you not join the list until you know you are ready to book but we do understand that things come up. If we reach out to you and you are not ready to book, we can put your submission on hold for a short period of time (typically no longer than 90 days). If you are still not ready to book then, we will ask you to sign up for the list again when you are ready.

What hours does Missy work?

To allow more time for her family, painting/sculpting, and also writing, Missy now offers readings on a more limited basis. These are the days and times when Missy typically schedules sessions now though she opens other times whenever she is able to.

Mondays – 9:00am to 3:00pm MST

Tuesdays – 9:00am to 3:00pm MST

Wednesdays – 2:00pm to 7:00pm MST

Sundays – 9:00am to 1:00pm MST (just one Sunday a month)

Time Zone – Missy is on Mountain (Arizona) Standard Time. When you sign up, we ask for your time zone and then try to use that in our communications to avoid any confusion.

How/When do I pay for my session?

We will send you an invoice for payment after the date and time has been set for your appointment. Your payment is due upon booking to hold your spot. Failure to pay the invoice by the due date we set will result in the cancellation of your appointment (we will attempt to reach out to you before we cancel the session).

Do I need to sign up for the Wait List again to do Follow Up Session?

No, as long as you are requesting the follow-up within 90 days. If you wish to do a follow-up session of any kind, just let us know and we will help you get this set up without going through the wait list. You can simply tell Missy during your session or you can reply back to any of our scheduling emails to book a follow-up session. Again, follow-up sessions should be requested within 90 days of the original session.

A note for Coaching clients, you will be offered openings at regular intervals. You and Missy will decide how close your appointments will be, this can be adjusted if needed at any time, and you will be given special instructions for booking these sessions. You will also be offered special package deals for your sessions.

What about referrals?

When filling out the booking form, please include the first and last name or simply the email address for the person that referred you to Missy (or enter the source such as which search engine, social media site, etc. if you found Missy online). If you are an Established Client, we ask that you too fill this out if you can remember back to who first referred you. We most likely do not have this information in our system.

We are working on creating an incentive program for referrals so we would like to be sure we get old referrals documented if possible too. The incentive may be discounts on art, bookings, events, etc. We are still working on what this program will look like and we hope to find an easy way for you to refer others from right here on the website. Watch for updates in Missy’s newsletter.

Can Missy answer just one question for me?

Missy offers a 30 minute phone session option for those that have only a couple topics to cover. Please note, 60-90 minutes is needed for a thorough reading. If you are booking your first session with Missy, we recommend booking at least 60 minutes, 90 minutes is better.

Will Missy give me a free reading?

We get this question fairly often and that is why we are addressing it here. Missy is a full-time, professional psychic medium, charging for her time is how she pays her bills (she would have to be doing something else if she didn’t charge). So you must book a session if you want Missy’s time but she does offer several session length and type options that may make it more affordable for you.

Missy offers 30 minute phone/video sessions which are the least expensive private session option. Missy also offers group sessions both remotely and in person. If sharing a session with a friend or a small group of friends, you can split the cost to reduce your portion even further. Phone sessions may include up to 2 participants and video sessions may include up to 6 participants. In person group sessions, booked when Missy travels, can typically have up to 6 participants at Missy’s location or more for group sessions hosted at the client’s location.

I have other questions about booking.

You may use the Comments/Questions box on the Booking Form to ask any other questions you might still have about booking and we will get back to you as soon as possible. You could also reach out to us on the general contact form but this will not place you on Missy’s booking wait list, it’s better to get on the list asap and just include your question there. We do monitor the booking form submissions for questions. Please do not use this space to add details about what you would like to talk about or who you would like to connect with during your session with Missy.

Fine Art

What type of artist is Missy?

Missy is both a painter and a sculptor. Her art depicts the beautiful Spirits, Angels, and landscapes of Heaven that she witnesses daily through her abilities as a psychic medium.

What is Missy’s artistic style?

Missy states that her style is always evolving though she typically strives for ultra-Realism in order to capture exactly what she sees with as much accurate detail as possible. Though, sometimes she may feel inspired to create a piece that is more painterly or even abstract. What and how Missy creates ultimately depends on how she feels and on who happens to be guiding her.

Much of Missy’s art has a modern feel, this is because she paints what she sees. Heaven does not look anything like the images so often used to represent it. Spirits and Angels are not floating around in the clouds draped in Grecian robes. Missy may paint a scene like this for commissioned art when it is requested by the collector, but she would much rather paint what she sees.

What art mediums does Missy work in?

Missy uses a wide variety of materials in her artwork. For her paintings, Missy enjoys working with oils, acrylics, watercolors, and digital painting programs such as Corel Painter. For her sculptures, Missy works with traditional clay or with digital programs such as Zbrush. Her final sculpture pieces may be cast in bronze, pewter, silver, or porcelain.

Missy often likes to combine art mediums, many of her pieces are the blended result of both digital and traditional art mediums. She also includes other interesting materials in her work such as precious metal leaf, precious and semi-precious gemstones (rough, faceted, crushed or even powdered) and mica flakes or powders.

What brands does she use?

Old Holland, Williamsburg, and Daniel Smith are the paint brands Missy uses most often. She also enjoys mixing her own paints with pigments/minerals and paint mediums. She prefers Arches fine art paper for her watercolors.

For limited edition reproduction prints, Missy’s paintings are printed on Hahnemühle fine art paper or The Lyve Canvas by Breathing Colors with Canon’s Lucia pigment ink on a high-definition giclée printer by Canon.

What does Missy paint and sculpt?

With her ability to see Heaven and its inhabitants so clearly, Missy focuses her artwork mostly on portraits of spirits, Angels, and the incredible landscape scenes she sees while exploring Heaven. Missy also paints scenes that illustrate certain spiritual concepts she teaches.

For commissioned works, Missy often paints or sculpts the collector’s Guardian Angels and Spirit Guides. She can also create Past Life Portraits (what you or a loved one looked like in a past life), Soul Portraits (what you or a loved one looks like in Heaven), landscapes depicting your personal space/home in Heaven and more.

Does Missy take commissions?

Yes, you can commission a custom painting or sculpture. Interest in Missy’s artwork is growing and we encourage you to get on her Fine Art Commission Consultation Wait List as soon as you are ready to commission.

Please note, we monitor the length of the wait list and we may decide to stop taking new sign ups for a time period to allow Missy to catch up. Please be sure to sign up for Missy’s newsletter at the bottom of the page to get any announcements we make about the wait list.

How much does it cost to commission artwork?

The cost varies depending on the medium, substrate, size, complexity, and framing. The fees listed on this site are subject to change, your fees for commissioned artworks are locked in only after the commission contract has been signed and the 50% down payment has been paid.

You may be able to take advantage of a payment plan offered through PayPal or another financing partner. Missy makes this option available to her collectors though approval and terms are handled by the financing partner.

What are your payment terms for commissioned art?

A 50% down payment is required when you sign the commission contract and the remainder is due before Missy ships the finished work to you.

Can I use Missy’s Art in my _____?

Missy Reno Smith is the sole copyright owner of all her paintings and sculptures, that includes all commissioned artworks. Missy’s art cannot be used or reproduced in any way without her written permission.

Missy has worked very hard to bring the images of the spirits and Angels she paints and sculpts into this world by using both her talents as a psychic medium and an artist. She has been entrusted by these spirits and Angels not only to do this, but also to protect their images. Using their likeness for any reason without Missy Reno Smith’s written permission is copyright infringement.

Can I create Fan Art or other Derivative Works?

Missy Reno Smith is the sole copyright owner of all her paintings and sculptures, that includes all commissioned artworks. Missy’s art cannot be used or reproduced in any way without her written permission, this includes all types of derivative works.

Missy has worked very hard to bring the images of the spirits and Angels she paints and sculpts into this world by using both her talents as a psychic medium and an artist. She has been entrusted by these spirits and Angels not only to do this, but also to protect their images. Using their likeness for any reason without Missy Reno Smith’s written permission is copyright infringement.

Orders

How can I purchase an original painting or sculpture?

Some original artworks may be available for purchase in Missy’s Fine Art Shop. You can also look through Missy’s portfolio, any originals that are available will include either a link to the listing or a link to our contact form if the artwork is not yet listed.

Another way to purchase an original artwork is to commission it. You can sign up for Missy’s wait list here. We encourage you to sign up for Missy’s mailing list if you want to be notified when any new art becomes available.

How can I purchase a Fine Art Print?

Any available limited-edition reproduction prints can be purchased here in Missy’s Fine Art Shop. These fine art prints are hand-signed and numbered by Missy and include a Certificate of Authenticity (COA).

Missy offers open edition reproduction prints as well. While these prints are digitally signed and do not include a COA, they are printed with the same museum quality paper and inks that her Limited Edition prints are made with.

In addition to the fine art prints described above, Missy also offers home décor grade (non-archival) prints on metal, greeting cards, and other print products in her shop. New products such as collectibles and jewelry are coming soon!

Can you frame the artwork?

Yes, Missy can frame your painting or reproduction print. She can also create a custom stand for sculptures.

Missy is able to frame the artwork for much less than what your local frame shop or chain craft store charges. Missy gets her frames at wholesale and passes the savings onto you. She has access to both traditional frames and canvas floater frames. From simple gallery style frames to frames made from six inch wide ornate moldings, Missy can help you find the perfect frame to suit both the artwork and your home.

Limited Editions have several frame options as add-ons or you can use the comment box when purchasing an unframed print or original painting to let us know that you would like to discuss other custom framing options. Some original artworks come with a custom frame but that can typically be swapped out for another frame if you would prefer. In these cases, the frames will be invoiced separately.

What forms of payment do you accept?

Missy accepts Visa, MasterCard, Discover, American Express, and PayPal. Missy also offers several financing options through a third party finance partner.

How much does it cost to ship a painting or sculpture?

Shipping costs vary based on the size/weight of the art, the destination, the packing materials needed to safely transport the art, the shipping insurance fees, and installation fees if necessary.

If the artwork is available for purchase on the website, the shipping costs will be in the description or can be figured out by adding the art to your cart and then entering your shipping address. Otherwise shipping costs will be discussed if you reach out to us about the availability of any artworks listed on this website but not listed in Missy’s webstore. For commissioned art, the cost for shipping and shipping insurance will be in your quote.

For all original artworks, Missy can arrange for white glove shipping/installation service where a professional crew will deliver and hang/install the artwork. Let us know if you would like a quote for this service.

Once I purchase an original painting or sculpture, how long will it take to arrive?

Please see the description for these estimates. If the artwork is ready to go, it might arrive in just 7-14 days but see the description for more details. If you have opted to work with Missy and her team to create a custom frame or to have a custom base built for your sculpture then this will add more time before the artwork ships.

Once the artwork has shipped, you will receive an email with a tracking number so that you can see when your art will arrive. All fine art shipments require shipping insurance and you will need to sign for the shipment. There are no exceptions.

How long will it take for greeting cards, collectibles, etc. to arrive?

Items like greeting cards, collectibles, home décor grade (non-archival) prints, and digitally signed Open Edition Prints are also made especially for you after you submit your order. These items are shipped to you directly from the printer. They typically take 7-14 days to be processed and printed and then another 3-10 days in transit after the item/s are shipped (longer for international orders).

If you order these types of items and a limited edition print or original artwork, your order will be split. These items are shipped directly by the printing company so they ship when they are ready, they will not be held back to be sent along with originals or limited editions.

Do you ship internationally?

Yes, Missy is happy to ship internationally. Please note, the shipment may be subject to VAT/customs fees. Please consult with your local customs office for more details.

What should I do if the artwork, print, or other item is damaged during shipping?

Receiving damaged art is a rare occurrence. All originals and prints are packaged well but in the event that you do notice any severe damage to the shipping package, refuse the delivery and contact us immediately at info@missyrenosmith.com. The shipping carrier will return the artwork to Missy so she can assess the damage and either repair or replace it.

If you were unable to refuse the shipment, you must contact us immediately at info@missyrenosmith.com with photographs of the damage.

This is true for any other items you order through Missy’s webstore, if an item is damaged or defective, please send a photo and your order details to info@missyrenosmith.com immediately so that we can get a replacement sent out.

Refunds/replacements are not available if the issue is found to be a natural or deliberate imperfection.

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